Last updated: May 25, 2026
We collect information needed to operate the store, process orders, provide customer support, and improve the shopping experience.
Payments are handled through Razorpay or supported payment partners. We do not store complete card numbers, CVV, UPI PINs, or sensitive payment credentials on our website.
Your information is used to confirm orders, deliver products, send order updates, respond to support requests, prevent misuse, and maintain website functionality.
We share information only where needed to run the store, such as with payment processors, courier partners, email/SMS/WhatsApp service providers, hosting providers, or legal authorities when required.
We may use browser storage and cookies to keep cart items, wishlist items, login sessions, and basic preferences available while you shop.
We use reasonable security measures to protect customer information. No online system is completely risk-free, so please keep your account and device secure.
You may contact us to request help with your account, order information, or communication preferences. Some order records may be retained for business, tax, fraud prevention, or legal reasons.
For privacy questions, email velvettulipstorein@gmail.com or call +91 9187653628.